Blog

Explore insights, strategies, and trends

Welcome to Disneyland: How to Look Good While Losing Billions with EBITDA
Michael Tanner •

Welcome to Disneyland: How to Look Good While Losing Billions with EBITDA

If public relations is about managing perception, EBITDA is the ultimate theme park attraction. It is the corporate equivalent of Main Street, U.S.A.—a meticulously engineered façade designed to m...
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Breaking American Business: The Termite Problem No Boardroom Wants to See
Michael Tanner •

Breaking American Business: The Termite Problem No Boardroom Wants to See

I paid $22 for a fast-food combo meal last week. A burger, fries, and a drink — no upsell, no extras, just the menu price plus tax. Beef's up over 30% since 2020, wages are up nearly as much, and ...
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The Restaurant Rating That Counts Is the One You Can't Buy
Michael Tanner •

The Restaurant Rating That Counts Is the One You Can't Buy

A public relations perspective on Michelin, Google reviews, local media, and earned credibility. The best dining experiences begin before the food ever reaches the table: a big smile, a warm welc...
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The Spreadsheet Always Shows Up Late to the Revolution
Michael Tanner •

The Spreadsheet Always Shows Up Late to the Revolution

What The Beatles, The Chicks, and Taylor Swift can teach us about strategic PR By Michael Tanner In 1966, The Beatles hit what looked like a full-blown cultural crisis. John Lennon said, "We're ...
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Did Cracker Barrel Learn Its Lesson?
Michael Tanner •

Did Cracker Barrel Learn Its Lesson?

Cracker Barrel just ousted CEO Julie Masino after the backlash over her "modernization" push — and replaced her with David Deno, former CEO of Bloomin' Brands (Outback Steakhouse) and a longtime Y...
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The Day Before the Web Changed Everything
Michael Tanner •

The Day Before the Web Changed Everything

"Shall we play a game?" The day before the Web changed everything, almost no one knew it was coming. Start here: August 6, 1991. No launch event. No press tour. No polished campaign. Tim Berners-...
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Silence, Then Strategy: What Astronomer Got Right After the Kiss Cam
Michael Tanner •

Silence, Then Strategy: What Astronomer Got Right After the Kiss Cam

By Michael J. Tanner — Founder, PR Strategist What Happened In the summer of 2025, a Coldplay concert crowd-cam drifted across the stadium and landed on a couple wrapped in an embrace — a moment...
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What Does American Bandstand, Spotify and Ticketmaster All Have in Common?
Michael Tanner •

What Does American Bandstand, Spotify and Ticketmaster All Have in Common?

Sixty-nine years ago this week, on August 5, 1957, "American Bandstand" went national on ABC. Local Philadelphia dance show, Dick Clark hosting, suddenly beamed to 67 affiliates and roughly 20 mil...
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Follow the Money: Who Actually Calls the Shots at Cracker Barrel
Michael Tanner •

Follow the Money: Who Actually Calls the Shots at Cracker Barrel

Yesterday I asked whether hiring another legacy-brand executive fixes what's actually broken at Cracker Barrel. Today, let's look at who's been steering the ship all along. Cracker Barrel has no ...
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Podcast or Broadcast: Reaching Customers for My Business
Michael Tanner •

Podcast or Broadcast: Reaching Customers for My Business

"Fame costs. And right here is where you start paying — in sweat." — Lydia Grant, Fame She was talking about dance students, but she could've been talking about local media. You don't buy your wa...
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Digital Marketing Strategies for Utah Small Businesses: The 2026 Playbook
Carl Tanner •

Digital Marketing Strategies for Utah Small Businesses: The 2026 Playbook

By Carl Tanner | Digital Marketing Strategist January 10, 2026 Digital Marketing in Utah's Evolved LandscapeBy 2026, Utah's "Silicon Slopes" influence has matured, permeating every sector from Ma...
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Conversion Intelligence: Advanced CRO Strategies for Utah Markets in 2026
Carl Tanner •

Conversion Intelligence: Advanced CRO Strategies for Utah Markets in 2026

By Carl Tanner | Senior Digital Marketing Strategist January 10, 2026 Why Conversion Optimization Has Evolved for Utah BusinessesIn the mature digital landscape of 2026, simply "having a website"...
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